Security and Privacy Policies

When you order from us the first pages take details of your order, contact and delivery details. When you start the process of making a card payment you are transferred out of our site to Virtual Card Services, an international card processing company who handle our transactions. They handle the card processing of thousands of sites around the world, and if you have bought via the internet before you have probably used them. You are protected by 128bit encryption, which is one of the highest levels available for commercial use. When you enter their site the Golden Padlock will appear, indicating the SSL security is in place and it is safe to enter your card details. IF THE GOLDEN PADLOCK DOES NOT APPEAR WHEN YOUR CARD DETAILS ARE REQUESTED DO NOT PROCEED AND CONTACT US or Virtual Card Services. Please note that some networks will not allow you to access SSL protected pages. If the link keeps failing, check your internet settings as the settings probably does not allow SSL security.

Please note that ShopASave NEVER see or receive your card details.
Virtual Card Services takes that information and processes the transaction. We are notified as to the transaction details and status but not the card number or other information. You will receive a separate email from Virtual Card Services confirming the transaction on your credit card.

Your credit card will only be charged once we've confirmed availability of the items ordered, and we've done the necessary security checks.

In some instances (usually when the order is for a very large amount) we may require proof of Identity, a landline telephone number where we can contact you, proof of residential address, a copy of the front and back of the credit card used for the purchase, as well as signed authorisation for us to charge you credit card before the transaction will be confirmed with Virtual Card Services. This is security measures to protect both ourselves and our valued customers against fraudulant use of credit cards.

If you post, fax or telephone your card details to us, we destroy the card number as soon as the transaction is confirmed. Every time you order you need to provide your card details as we do not hold them, even for regular customers.

Virtual Card Services process all credit card transactions. All credit card transactions are Secure Socket Layers encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte. www.vcs.co.za

Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

We hope this reassures you. For more information on Virtual Card Services security please visit their site at www.vcs.co.za